At TumbleTots, we want your order to arrive safely and quickly.
Processing time
Orders are typically processed within 1–3 business days after payment is confirmed. During high-volume periods, processing may take slightly longer.
Shipping time
Estimated delivery within the United States is typically 5–10 business days after processing, depending on the shipping carrier and destination.
Shipping rates
Shipping rates are calculated at checkout unless a free shipping promotion is active. Free standard shipping may be offered on qualifying orders over $50.
Order tracking
Once your order ships, you will receive a tracking number by email when available.
Incorrect address
Customers are responsible for entering the correct shipping address at checkout. If you notice an error, contact us as soon as possible. We cannot guarantee address changes after the order has been processed.
Lost, delayed, or stolen packages
TumbleTots is not responsible for carrier delays, lost packages, or stolen packages after delivery confirmation. However, we will do our best to help you contact the carrier and resolve the issue.
International shipping
If international shipping is enabled, delivery times and customs fees may vary. Customers are responsible for any customs duties, taxes, or import fees.
Contact
For shipping questions, contact us.